Privacy Policy
How this site handles information. Last updated: November 14, 2026.
This policy is a general description of our practices. It is not legal advice.
What we collect
- What you tell us on the call. When you call the number on this site, you may share the location of the home, the type of problem and your contact details so we can match you with a technician.
- Server logs. Our web host, Cloudflare, keeps standard technical logs, including IP address, browser type, pages requested and time of request.
This site does not use cookies, analytics, advertising tools or call tracking scripts. It has no forms, accounts or chat, and we do not ask for email addresses online.
Why we use it
To answer your call, match you with a local drain technician, keep the site secure and working, and improve it.
Who it is shared with
- The independent drain technician we connect you with, who receives your contact details and the details of your problem so they can reach you and do the job.
- Our web host, Cloudflare, and service providers who help run the site.
- The photo service Pexels, which receives your IP address and browser details when a page loads a photograph from it.
We do not sell your information.
How long we keep it
Server logs are kept by the host for the period it sets. Details you give on a call are kept only as long as needed to connect you with a technician and resolve questions about the job.
Cookies
This site does not set cookies. Fonts are served from this site itself, not from a third-party font service.
Your choices
You can ask us what we hold about you or ask us to correct or delete it. Tell us on a call, and we will respond as required. Depending on where you live, privacy law may give you further rights, and we will honor any request the law requires.
Children
This site is for adults arranging service for a home or business and is not directed at children.
Changes
We may update this policy and will change the date at the top when we do.
Contact about privacy
Call us at (833) 336-2117 and ask for the privacy contact. FL Drain Crew operates this site and phone line. It is a service-area business with no public storefront, and technicians come to you anywhere in our Florida service area.
Privacy questions are handled by phone.