Accessibility
We want everyone to be able to use this site, and to reach us.
Our intent
We aim for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. It has not been through a formal third-party audit, and we treat accessibility as an ongoing goal rather than a finished state.
What has been done
- Pages use semantic HTML: one main heading per page, a logical heading order, landmarks for navigation, main content and footer, and a skip link at the top.
- Every link and button can be used with a keyboard, and keyboard focus is clearly visible.
- Text and background colors are chosen for strong contrast. Orange buttons carry dark text and blue bands carry white text.
- Tap and click targets are at least 44 pixels tall.
- Photographs carry short descriptive alternative text.
- Questions and answers use native expanding sections that work with screen readers.
- Body text is set at a comfortable size and line length, and pages reflow on small screens and when text is enlarged.
- Animation is subtle, and it is switched off if your device is set to reduce motion.
Calling is the main way to reach us
Every action on this site is a phone call. If you use a screen reader, a magnifier or voice control, the call buttons are plain links labeled with the number. If you cannot use a voice call, tell your phone provider about relay services, which can place the call for you.
Reporting a problem
If something on this site is hard to use, please call us at (833) 336-2117 and tell us which page and what happened. We read every report and fix what we can.
Known limits
Photographs on some pages are shared between pages and are loaded from a third-party photo service. If a photograph does not load, the page text still carries all the information.
Report a problem or ask for help by phone.