Contact Us
Phone only. Call any time, day or night.
There is no form, email address or chat on this site, on purpose. A drain problem is easier to describe out loud, and a person who answers can start matching you with a crew straight away. Calls are answered 24 hours a day, every day of the year.
What to have ready
You do not need all of this. Whatever you know helps the technician arrive prepared.
- Which drains are backing up, and whether more than one is affected.
- Whether it is a house, a condo or a manufactured home.
- Whether the home is on city sewer or septic, if you know.
- Roughly when the home was built.
- Where the outdoor cleanout is, if you know. It is a short capped pipe at ground level near the house or the property line. Please leave it closed on a backed-up line.
- For condos, the contact for your association or management.
- Whether this has happened before, and how long ago.
Service area
We serve 278 cities and communities across Florida, from Pensacola to Key West. Browse the full list on the Areas We Cover page.
What happens next
Once we know what is going on, we match you with an independent local drain technician and tell you roughly when to expect them. The technician looks at the problem first and gives you the price before any work begins. If it turns out to be a shared condo stack, a septic question or something a camera needs to answer, they will say so plainly and explain the options.
No storefront
FL Drain Crew is a service-area business with no public storefront. Technicians come to you anywhere in our Florida service area.
Backed up right now?
Stop running water, do not use fixtures that drain to the same line, keep people and pets away from the water, and move valuables out of reach. Then call.
Someone is on the line now.